AutoDelivery
ShopHQ AutoDelivery is now Subscription
In January 2018, ShopHQ AutoDelivery will become ShopHQ Subscription. The perfect solution for people on the go, Subscription allows you to have your most frequently purchased products delivered directly to your door without the hassle of repeated ordering. By subscribing with us, you’re able to lock in your price for the products you know you’re going to need again and again.
It’s the same great service with a fresh new name.
Reordering made easy when you become an AutoDelivery customer.
When you sign up for AutoDelivery you automatically get your favorite items delivered right to your door on your schedule.
As an AutoDelivery customer you will enjoy these benefits:
- Price guaranteed on automatic reorders at original price
- Convenient billing to your credit card
- Your item is reserved and in-stock when you need it
- You can edit frequency of deliveries
- You can edit your next shipment date
- You can edit your shipping address
- You can edit your credit card information
- You can view your shipment schedule
- Place your programs on hold (remove programs from hold)
- And you can cancel anytime
How do I edit frequency of my AutoDelivery Program?
If you would like to edit the frequency of your AutoDelivery Program sign into "My Account" and click on "Manage AutoDelivery Program"; and select the program you would like to edit. Edit frequency will only appear if the program is not on hold.How do I edit my next shipment date for AutoDelivery Program?
If you would like to edit your next shipment date of your AutoDelivery Program(s) sign into "My Account" and click on "Manage AutoDelivery Program"; and select the program you would like to edit. Select "Edit Next Shipment Date" and click on a date from the calendar, and save.How do I edit my shipping address for AutoDelivery Program?
If you would like to edit the shipping address of your AutoDelivery Program(s) sign into "My Account" and click on "Manage AutoDelivery Program"; and select the program you would like to edit. Select "Edit Shipping Address" and edit your address or add a new shipping address.Please note: By editing your primary address in "My Address Book" it will not automatically update your AutoDelivery address.
How do I edit my credit card information for AutoDelivery Program?
If you would like to edit your credit card information of your AutoDelivery Program(s) sign into "My Account" and click on "Manage AutoDelivery Program"; and select the program you would like to edit. Select "Edit Credit Card information" and edit your credit card or add a new credit card.How do I place my AutoDelivery Program on hold?
If you would like to place your AutoDelivery Program(s) on hold sign into "My Account and click on "Manage AutoDelivery Program"; and select the program you would like to edit. Select "Place AutoDelivery on Hold" and remove at anytime.You can also use our automated service by calling the Customer Service number at 1-800-676-5523.
- From Main Menu Press 3 for ShopHQ credit card and other options.
- From Other Options Menu Press 4 to manage AutoDelivery Programs.
- Press 2 to Hold an AutoDelivery Program.
- You can then choose to Hold by most recent AutoDelivery Program eligible, look up by order, look up by item number or choose to hear a list.
How do I cancel my AutoDelivery Program?
If you would like to cancel your AutoDelivery Program(s) sign into "My Account and click on "Manage AutoDelivery Program"; and select the program you would like to cancel. Select "Cancel AutoDelivery Program" for that program.You can also use our automated service by calling the Customer Service number at 1-800-676-5523
- From Main Menu Press 3 for ShopHQ credit card and other options.
- From Other Options Menu Press 4 to manage AutoDelivery Programs.
- Press 1 to cancel an AutoDelivery Program.
- You can then cancel by most recent AutoDelivery Program eligible, look up by order, look up by item number or choose to hear a list.
